If you have been the recipient of a similar problem yourself, you have come to the right place. We will share some troubleshooting methods that you can try to troubleshoot the Facebook app on your iPhone. So, let's get right to that.
1. Check the internet connection
Since the Facebook app requires an active internet connection to work, you can start by checking internet connectivity on your phone. To do that, open Safari on your iPhone and see if the websites are loading fine.
If the internet is fine and you have mobile data, you can make sure that the Facebook app can use that data. To do so, open the Settings app and go to Mobile Data. Activate the slider next to the Facebook app if it isn't already.
2. Check if Facebook is down
If past events have proven anything it is that it is not uncommon even for people like Facebook to have downtime. Yes, it could be that Facebook not working on iPhone is a problem on Facebook's side and not the other way around.
Fortunately, websites like Downdetector are designed to keep track of such outages for many major providers, including Facebook. You can visit the Downdetector website to be sure.
3. Clear the Facebook browser cache
Like in Safari and Chrome, did you know that the websites you open in the Facebook browser also collect cache data? Yes, those links visited in the Facebook mobile browser also accumulate cache and cookie data.
This data may be preventing the Facebook application from working properly on your iPhone. So you can try clearing that cache by following the steps below.
Step 1: Launch the Facebook app and tap on the three horizontal lines in the lower right corner. Expand Settings & Privacy and go to Settings.
Step 2: Scroll down to the Permissions section and select Browser.
Lastly, tap the Clear button next to 'Your browsing data' to delete the cache data collected by the browser.
Once erased, restart the Facebook app to see if it works fine now.
4. Restart the iPhone
One of the applications or processes running on your iPhone may be causing problems with the Facebook application. So you can try restarting your iPhone to close them all and try opening the Facebook app to see if it works now.
5. Reinstall the Facebook application
If the above solutions do not solve the Facebook problem on iPhone, you can try reinstalling the Facebook application. This will delete the data associated with the app and update the app in the process.
6. Update iOS
You can then try updating your iPhone to the latest available iOS version. The problem may be limited to the particular version of iOS you are on, and updating to a newer one could fix it.
To update your iPhone, launch the Settings app and navigate to General. Now tap on the Software Updates option to check for new updates.
7. Restart your iPhone
If the problems you are facing are not limited to the Facebook app, then you should consider restarting your iPhone. This will restore things like Wi-Fi passwords and settings preferences to their default values. Here's how to do it.
Step 1: Launch the Settings app on your iPhone and navigate to General Settings.
Step 2: Tap on the Reset option followed by Reset all settings. Enter your password to confirm and start the process.
8. Try Facebook Lite
If the problem persists, you can try switching to a lighter version of the Facebook app called Facebook Lite, especially if you are using an older iPhone or one with very little free storage space. As the name suggests, the Facebook Lite app is less demanding in terms of memory usage and offers almost all the essential functions needed.
Go back to Socialize
Considering how much time we spend on social media sites like Facebook, any downtime with the app makes us anxious. But once you go through the above solutions, it should solve Facebook problems forever. Let us know which method worked for you in the comments below.
The entry The 8 best ways to fix the Facebook application that does not work on iPhone was first published in TecnoTuto .