While Spotify manages to nail your music experience by offering features like group sessions, offline mode, and AI-generated playlists, sadly, the same cannot be said about its app experience. And users have often been critical of your web player as well. One of those problems that is constant on all platforms is when Spotify keeps logging out for no reason.
If you've been wondering why Spotify is logging you out, you've come to the right page. In this article, we will share some troubleshooting methods to help you get back to normal. Then let's get started.
1. Sign out of all devices
If you have signed in with your Spotify account on multiple devices, it is possible that someone else is using your account on that other device. So you can try logging out of all the devices that use the Spotify website to see if that helps. That's how.
Step 1: Open the web browser on your PC and navigate to the Spotify website. Now log into your Spotify account if you haven't already.
Step 2: Click on your profile icon at the top right and choose Account from the list.
Step 3: Scroll to the bottom of the page and click the "Sign out everywhere" button.
Now go ahead and try using the Spotify app to see if the problem is resolved.
2. Reset Spotify password
If logging out of all devices doesn't help, then your Spotify password may be compromised. And someone else is also trying to use the same account. Therefore, Spotify recommends that you Reset your password whenever this happens. Keep reading to learn.
Step 1: Open your browser and navigate to Spotify password reset page .
Step 2: Enter your current password and set a new password. Lastly, click the Set New Password button to continue.
3. Uninstall the cleaning apps
Cleaning apps are probably the worst enemy of your device's apps. And sometimes using them does more harm than good, as they often force close apps to reduce memory usage and save battery life. So if your phone has any cleaning apps (built-in or otherwise), go ahead and uninstall or disable them momentarily to see if that helps.
4. Update Spotify
If you haven't updated the Spotify app in a while, now is the time. Developers often release app updates when these issues are reported. The latest version may have fixed the Spotify problems you are facing. So update the Spotify app on your phone and computer to see if that helps with the problem.
5. Disable access to third-party applications
If you have linked any third-party apps with your Spotify account, these apps may be the reason why Spotify log out. So you can try removing access to these third party apps from Spotify to see if it helps. Here's how to do it.
Step 1: Navigate to the Spotify website and log in with your account details. Now click on your profile icon at the top right and choose Account from the list.
Step 2: On the next page, switch to the Applications tab on your left. Here you will find a list of applications with access to your Spotify account. Click the Remove Access button next to them to revoke their access.
Now go ahead and restart the Spotify app to see if the problem is resolved.
6. Clear the application cache
Spotify, like any other app on your phone, accumulates temporary files to reduce load times and save bandwidth. Over time, this cached data can create problems for the application. Therefore, it is recommended that you clear the cache from time to time.
Step 1: Open the Spotify application on your phone. Click on the gear icon in the upper right corner to go to Settings.
Step 2: Scroll down to the Storage section. Here, you will see how much cache data Spotify has accumulated over time. Click Clear Cache option to clear it.
7. Reinstall Spotify
If you haven't had any luck with the above solutions, you can try reinstalling the Spotify app on your device. Once removed, restart your device before reinstalling the Spotify app.
Enjoy your music
Spotify app problems are nothing new. In most cases, logging out of all devices or resetting your password should be sufficient. Otherwise, you can move on to other solutions on this list. Let us know which solution worked for you in the comments below.
The entry The 7 best ways to fix Spotify keeps you disconnected was first published in TecnoTuto .