Certain batches of AEG cordless vacuum cleaner product can overheat when in use. The brand owner Electrolux advises against its use and calls on customers to contact the service.
Owners of a cordless vacuum cleaner from the AEG FX9 series should rather not switch them on. According to Electrolux, under certain circumstances it could overheat and even the vacuum cleaner could catch fire. A component used in the product is to blame. The manufacturer is recalling the products as a precaution.
AEG FX9: Certain serial numbers are affected by the recall
The recall does not apply to all models in the AEG FX9 series, but only to certain product batches. The manufacturer lists the specific serial numbers in a PDF document that can be downloaded. All important information (model name, product number and serial number) is on a label behind the cyclone unit of the vacuum cleaner.
“Products with other serial numbers within the AEG FX9 series are not affected. Other AEG or Electrolux products, including other vacuum cleaner models, are not affected ”, assures the parent company Electrolux in the official press release.
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If your own cordless vacuum cleaner is affected according to the list, the manufacturer recommends the following steps :
Discontinue use immediately put the device separates from the charging station to keep the plug of the charger from the socket contact for further steps AEG Service at tel 0911 323 2525 or e-mail to [email protected]
There is no danger during the charging process or in standby mode, possible overheating can only occur when using the vacuum cleaner. Michael Geisler, Managing Director of Electrolux Hausgeräte GmbH: “So far, no personal injury or property damage has been reported. The safety of our customers is a top priority at Electrolux and AEG, which is why we take this matter very seriously. We have therefore decided to recall all affected products in this range immediately ”.